GENERAL TERMS &
CONDITIONS
1. Constitution
ROM Gym Essex (“the Gym”), a fitness facility situated at 1091-1097 London Road, Leigh on Sea, Essex, SS9 3JJ is owned by ROM Limited.
2. Acceptances as
a Member
The Gym has absolute discretion upon whether to accept the application for membership of an applicant as a Member of ROM Gym . If an application for membership is accepted by the Gym, membership shall commence upon the agreed start date. Upon acceptance, the Member shall be issued with a Membership Account personal to him/her and shall be entitled to all of the rights and privileges for which his/her application for membership has been accepted. Entry to the Gym is gained by providing full name at the Front Desk.
Acceptance by the Gym of an application for membership of ROM Gym shall constitute a binding contractual arrangement between the Gym, the Manager and the Applicant upon the Terms and Conditions of membership.
3. Limitation of liability
In consideration for ROM Gym accepting an application for membership of the Gym, and for the applicant becoming and being a Member of the Gym, the Member agrees that:
None of the Gym, the Company or their directors, employees or agents shall be liable for any loss, damage or theft of personal property belonging to the Member.
None of the Gym, the Company or their directors, employees or agents shall be responsible for any death or injury, occurring upon the Gym’s premises or as a result of the use of facilities, food, beverages, supplements and/or equipment provided by the Gym, except to the extent that such death or personal injury arises from any negligent act or negligent omission of the Gym, the Company or any agent or employee of the Gym or the Company.
4. Physical condition
of Member
The Member warrants and represents that he/she is in good physical condition and that he/she is capable of engaging in food & supplementation programs and active or passive exercise and that such programs and exercise would not be detrimental to his/her health, safety, comfort or physical condition. If his/her physical condition changes this must be relayed to the Gym’s manager
5. Assignment
Membership of ROM GYM is personal to the Member and cannot be assigned, transferred or otherwise disposed of.
6. Membership
Every candidate for Membership shall be at least 16 years of age.
Individual Membership is available subject to acceptance by ROM Gym and subject to the Member abiding by the terms and conditions of Membership and the Gym Rules.
Group Members shall be subject to the rules governing individual Members.
Corporate Membership where applicable shall be available to five or more bona fide employees from the same company. The Gym will request reasonable evidence of employment prior to acceptance as Corporate Members.
7. Membership
subscriptions
All new applicants shall make an initial payment comprising of the subscription applicable at the time of acceptance as a Member of Rom Gym. At the time of joining Members must either complete the ROM GYM Direct Debit agreement and/or provide credit or debit card details or pay by cash.
Membership subscriptions price may be increased by the Gym at any time. The Gym shall give the Member no less than thirty days’ notice prior to any such increase.
9. Termination and
cancellation of
membership
ROM Gym may reprimand, suspend or expel any member without assigning any reason for doing so if, in their opinion, the conduct of the member is or has been likely to be injurious to the character or interests of the Gym. No appeal whatsoever shall lie from the Proprietor’s decision nor shall any member or guest have any claim or remedy whatsoever against ROM or any director or employee in respect of any such matter.
A Member paying by monthly subscriptions may cancel their membership at any point.
Memberships that have been paid in advance are not eligible for any refund this is inclusive of extenuating circumstances such as covid-19.
Upon cancellation of membership, any monies owed to the Gym relating to subscriptions or products will automatically be charged to the Member via their nominated debit or credit card.
due to recent events out of our control memberships are non-refundable in a cash such as covid-19.
Direct Debits
If you choose to use the gym on a prepaid membership these are non refundable or transferable. A prepaid membership is where you buy access to the gym for a period such as day/weekly/weekend/3 months/6 months or 12 months.
2. You may terminate your direct debit membership by giving the club at least 1 full calendar months notice. Your membership will terminate at the end of the following calendar month after written notice was given.
8. Freezing of
Membership
Where a Member is unable to use any of the Gym’s facilities, due to pregnancy or a medical condition or long-term travel, the Member can apply in writing to the Manager to have their membership frozen. The maximum amount of time a membership can be frozen within a 12 month period is 3 calendar months and all applications must be supported by a doctor’s letter, which must specify the required length of time they wish for their membership to be frozen. The minimum freezing term is one month and is at management discretion.. If a member wishes to reactivate before the first months freeze has lapsed then the month payment will be due. Please note that for monthly paying members, freezing will become effective from the date of the next direct debit payment. Once the membership has been frozen for the maximum amount of time then the Gym will resume the membership subscription and unfreeze the membership. A freeze period does not affect the minimum number of direct debit payments you are due to make and any payments remaining at the time of the freeze will remain due and recommence on a monthly basis once the freeze period has been completed.
Short term memberships (weekly/month) cannot be frozen under any circumstances (this is inclusive of events that are force majeure such as covid-19)
10. Member’s Group
exercise and classes
Members must allow enough time to sign in before each class. The Gym reserves the right to decline class participation to members, who turn up after the specified start time of a class and members should not leave early, unless the instructor is given prior notice. If members are suffering from a pre-existing injury or problem that affects full participation, she/ he is responsible for discussing the situation with the group exercise instructor/ class instructor. Appropriate attire must be worn in all group exercise classes.
11. Hours of opening
Normal hours of operation and the hours in which any facility within ROM Gym are available to Members can be obtained upon request or from the Gym’s website.
The gymnasium and boxing area will close 30 minutes before the Gym closes.
The Gym reserves the right to vary these opening times. In addition, ROM Gym has the right at any time to close any or all of the facilities for the purpose of cleaning, building, decorating, repairs or special functions. During bank and public holidays special hours apply and these can be obtained upon request or from the Gym’s website.
12. General
Fraudulent or wrongful information given in order to obtain a discounted membership will result in the cancellation of all membership rights and any action deemed appropriate by the Gym. Membership fees will not be refunded.
In the event of any default of the Member, the Gym may disclose personal particulars contained in the membership agreement to a credit reference agency or any other party necessary in obtaining settlement of arrears.
If through circumstances beyond the control of the Gym, ROM Gym is unable to provide the full range of services as advertised, the Member shall remain liable for all fees relating to the subscription and other services provided.
The Gym retains the right to vary, add or eliminate any of the particular services and facilities provided, including the class timetable and class instructors.
The Company cannot accept responsibility for any loss, damage or theft of personal property belonging to a Member, or any Day Guest, occurring upon the Gym’s premises.
ROM reserves the right to remove any articles left in day lockers overnight. Items recovered from lockers may be collected from the front desk for up to seven days after removal. ROM will not be responsible for any contents removed from any locker.
Personal items including clothes, shoes, gym equipment and toiletries will be stored for a minimum of 7 days and valuable items including phones, jewellery, and watches will be stored for a minimum of 1 month. After this time items will be donated to charity. Underwear will not be kept.
Appropriate footwear and athletic attire must be worn at all times when using ROM member’s facilities. Jeans, boots, flip flops/ sandals are not allowed while using ROM's facilities.
The Gym reserves the right to use any photographs/film footage taken by ROM Gym of a Member or Day Guest in the Gym for its own material (website, newsletter, brochures, advertising etc).
Closed Circuit Television with Digital Recording in operation throughout the Gym. Images are being monitored for the purpose of crime prevention and public safety.
Regular maintenance of the Gym shall take place, which may require complete or partial closure of facilities. The Gym shall not refund or compensate for such closures.
13. Credit/Debit card
I authorise Rom Gym Ltd to charge the monthly amount for the membership selected in application. Payments will be taken monthly through to the credit card or debit card provided.
I agree to pay for this purchase in accordance with the issuing bank cardholder agreement.
14. Privacy Statement
All personal information which you provide through the ROM Website and App will only be held and used in accordance with the General Data Protection Regulation (GDPR), tailored by the Data Protection Act 2018, including the eight Data Protection Principles of good information handling. The principles require data to be: fairly and lawfully processed; accurate and kept up to date; adequate; relevant and not excessive; kept no longer than necessary; processed in accordance with the rights of data subjects; held securely; and not transferred to countries without adequate protection. The personal information which you provide through the ROM Website and App is collected, stored and processed by ROM Gym Ltd. ROM Gym is committed to ensuring the privacy of your information. We understand that the privacy of your information is very important to you. We are careful about the information we ask you to provide and only use your information to process orders and to provide you with in-app notifications of special offers which may be of interest to you. We have set out below details of the information we will collect about you, how we ensure the security of your information and how we will use your information.
Changes to the
Privacy Policy
We may change this privacy policy from time to time. Each time you use the ROM Website and App you agree that the privacy policy current at that time shall apply to all data we hold about you.
What personal
information do we
collect?
We only collect personal information that is knowingly and voluntarily given. Generally, this occurs when you register your details, change your details, place or amend an order, contact us or provide us with feedback. When enquiring or registering with us, we need to collect a variety of information including:
your email address for communication. We will also need your email address if you have given us permission to contact you about your enquiry, your membership of ROM Gym, services and opportunities;
your address for delivery/identification purposes. Your telephone number in the event of a problem of any kind, as we may need to contact you quickly. Please note that if you provide us with someone else’s telephone number you must ensure that you have their permission to do so.
We automatically collect information each time you use the App. The information obtained in this way, which may include purchasing history or app usage patterns.
You have a right to
access the information
that ROM Gym holds
about you
You can request a copy of the personal information held by us and to have any inaccuracies corrected. ROM may make a charge of £10 for providing these details to you. We will request proof of identity before processing such a request. Please make any requests for information to ROM Gym at the address below. If you wish to access any personal information held about you by ROM Gym you will need to contact ROM Gym directly at the address below.
How we use your
personal information
Your personal information is used to enable the ROM Gym to: contact you, administer your account, verify your identity; deal with queries; process orders; to help ROM Gym provide the best possible service. The ROM Gym Website and App store your data on a trusted third-party system. ROM Gym may also use your information to provide information about offers, products and services available at ROM Gym. ROM Gym will make no further use of your information. If you do not wish to receive notifications from ROM Gym these can be turned off by request to ROM Gym.
Disclosing information ROM Gym will not pass your information to any third parties if you have told us not to.
Updating your
personal information
We can change your name, phone number, email address, password, debit/credit card and other details.
We may pass on some general statistical information about our customers, sales figures, traffic patterns and related matters to reputable third parties, but these details will not include any personally identifying information. We may also disclose information about you if required to do so by law.
Consent
By using the ROM Gym Website and App you consent to the use of your personal data in the manner set out in this privacy policy.
COMPANY NUMBER: 11958468
REGISTERED ADDRESS: 1095 LONDON ROAD, LEIGH-ON-SEA, ESSEX SS93JJ